Privacy Policy

Last Updated: July 2026

Your Privacy Matters

Welcome to Illicit Bloc. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or place an order.

Our goal is to provide a safe, secure, and transparent shopping experience. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our products and services, we may collect certain personal information when you interact with our website.

This information may include:

  • Your full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment information (processed securely through our payment providers)

  • Account information (if you create an account)

  • IP address

  • Browser type and device information

  • Cookies and website usage data

We only collect information that is necessary to process orders, improve our services, and provide customer support.

How We Use Your Information

Your information helps us deliver a better shopping experience.

We may use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Respond to customer service requests

  • Verify and manage payments

  • Improve our website and product offerings

  • Personalise your shopping experience

  • Detect and prevent fraud or unauthorised activity

  • Comply with legal obligations

  • Send promotional emails and special offers if you have chosen to receive marketing communications

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.

Cookies and Website Technologies

Like most online stores, Illicit Bloc uses cookies to improve website performance and enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand how visitors use our website

  • Improve website speed and functionality

  • Measure website performance

  • Provide a smoother shopping experience

You can disable cookies through your browser settings. Please note that disabling cookies may affect certain website features and shopping functions.

Payment Security

Protecting your payment information is one of our highest priorities.

Payments made on our website are processed through secure and trusted payment providers using encrypted connections.

Illicit Bloc does not store your complete debit or credit card information on its own servers. Payment information is handled securely according to industry security standards.

Sharing Your Information

We respect your privacy and do not sell your personal information.

We may share limited information with trusted third-party service providers only when necessary to:

  • Process payments

  • Deliver your orders

  • Provide customer support

  • Improve website performance

  • Send order notifications

  • Meet legal or regulatory requirements

These service providers are required to protect your information and use it only for the services they provide on our behalf.

Data Security

We use reasonable technical and organisational measures to help protect your personal information against unauthorised access, loss, misuse, or disclosure.

Although no website can guarantee complete security, we continuously work to maintain a secure shopping environment using industry-standard practices.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your personal information where permitted by law

  • Request a copy of your stored information

  • Withdraw your consent for marketing communications

  • Request that we limit or object to certain processing where applicable

If you wish to exercise any of these rights, please contact us using the details provided below.

Third-Party Services

Our website may use trusted third-party services to improve your shopping experience.

These services may include payment providers, shipping companies, website analytics tools, email marketing platforms, or customer support software.

Each third-party service has its own privacy practices, and we encourage you to review their privacy policies where appropriate.

External Links

Our website may contain links to other websites for your convenience.

Please note that Illicit Bloc is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

Children’s Privacy

Our website is intended for general audiences and is not directed to children under the age of 13.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us and we will take appropriate steps to remove the information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or industry standards.

When updates are made, the revised version will be published on this page with the updated revision date.

We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, we are happy to help.

Email: support@illicitblocuk.com

Business Hours: Monday to Friday – 9:00 AM to 6:00 PM (UK Time)

Our customer support team will do its best to respond to your enquiry as quickly as possible.

Our Commitment to Your Privacy

At Illicit Bloc, we believe that trust is built through honesty, transparency, and responsible data handling.

We are committed to protecting your personal information while providing a secure, reliable, and enjoyable shopping experience. Thank you for choosing Illicit Bloc and for trusting us with your information.